Nokia introduced a set of AI capabilities for helping service providers to automate their network with cloud scalability. This framework provides an end-to-end service view with near real-time impact correlation for better visibility and control, supported by Nokia’s extensive library of AI use cases.
Nokia is currently hosting the new capabilities in Microsoft Azure but says other public and private cloud options are possible.
“Operators face a perfect storm of rising traffic and consumer expectations, so it is crucial to be able to predict and prevent service degradations at an earlier stage, while solving issues that arise significantly faster. Nokia AVA 5G Cognitive Operations enables CSPs to operate and assure latency for 5G use cases through AI, ultimately delivering an enhanced customer experience for consumers and enterprises,” states Dennis Lorenzin, Head of Network Cognitive Service unit at Nokia.
Nokia claims that CSPs trialing the service have seen a 20 percent reduction in customer complaints and a 10 percent reduction in costly site visits.
https://www.nokia.com/networks/solutions/nokia-ava-telco-ai-ecosystem/