3Com is teaming with Aspect Communications, a provider of enterprise customer contact solutions, to jointly develop and market IP-based telephony solutions for enterprise and contact center communications worldwide. The joint solution will combine an IP-private branch exchange (PBX) with contact center functionality, such as advanced call routing, multichannel support and centralized workflow development. More specifically, the 3Com-Aspect solution will combine the 3Com IP-PBX with Aspect’s Uniphi solution suite for contact centers.
http://www.3com.com
http://www.aspect.com
3Com Teams with Aspect for IP PBX Contact Center Solutions
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