NTT DATA has launched its Agentic AI Services for Hyperscaler AI Technologies, a suite of cloud-managed services aimed at helping organizations deploy and scale AI-powered agents across industries. The new offering builds on NTT DATA’s existing Smart AI Agent platform and focuses on accelerating AI-driven automation to improve efficiency, foster innovation, and enhance user experiences for both employees and customers. The service integrates with leading hyperscaler platforms, initially focusing on Microsoft technologies, including Azure AI Foundry and Copilot Studio.
The Agentic AI Services package includes advisory, implementation, and ongoing management services to assist enterprises at every stage of their AI journey. Enterprises can leverage NTT DATA’s AI-powered agents for applications such as customer service automation, workflow optimization, HR support, fraud detection, and risk management. The platform combines agentic AI capabilities with generative AI models, enabling enterprises to deploy intelligent agents that handle complex interactions, provide personalized responses, and scale operations across cloud-native environments.
NTT DATA positions this initiative as a response to the growing market demand for agentic AI, citing Gartner projections that agentic AI will be embedded in 33% of enterprise software applications by 2028. The services are available globally, supporting over 20 languages, and will continue to expand to additional AI ecosystems beyond Microsoft. NTT DATA’s latest move reinforces its commitment to delivering AI-powered managed services that combine cloud, connectivity, and cybersecurity expertise to drive digital transformation across industries.
Key Points:
• NTT DATA launches Agentic AI Services to deploy and manage AI-powered agents across industries.
• Services include advisory, implementation, and ongoing AI agent management for hyperscaler platforms.
• Initial focus on Microsoft technologies, including Azure AI Foundry and Copilot Studio integrations.
• Applications include customer service, onboarding, workflow automation, fraud protection, and HR assistance.
• The service is globally available and supports over 20 languages.
• NTT DATA aims to meet rising enterprise demand for scalable AI automation as part of its managed services portfolio.
“Agentic AI will revolutionize business operations and NTT DATA is at the forefront of this transformation,” said Charlie Li, Global Head of Cloud & Security, NTT DATA, Inc. “As the first global provider to offer comprehensive agentic AI services with a focus on AI agent management, we are empowering organizations to invest in AI agents with confidence—unlocking unprecedented efficiency and innovation while enhancing the experiences they provide to their employees and customers.”
- NTT DATA, headquartered in Tokyo, Japan, is a global IT services provider and systems integrator offering consulting, infrastructure, and managed services. The company is part of the NTT Group and operates across multiple sectors including financial services, healthcare, manufacturing, and government. Its Smart AI Agent and broader AI services portfolio are designed to help enterprises leverage AI automation in scalable and secure ways, with a focus on integrating advanced technologies from leading hyperscalers such as Microsoft and others.
