Alcatel-Lucent Teams with Convergys on Billing and Customer Care

Alcatel-Lucent and Convergys have signed a multi-year non-exclusive agreement that integrates Convergys Infinys applications into Alcatel-Lucent’s Business Support System (BSS) solution. It includes a convergent billing solution combining Convergys and Alcatel-Lucent’s leading product portfolios in the prepaid and postpaid segments, and Alcatel-Lucent’s BSS integration services. The deal extends Alcatel-Lucent’s portfolio of partners, providing pre-integrated solutions simplifying integration and deployment. It helps Convergys extend the available market reach of Infinys through Alcatel-Lucent’s global presence.http://www.alcatel-lucent.comhttp://www.convergys.com