June 4, 2003 1 min read

Comcast Awards Customer Support Contract to Convergys

Convergys Corp. announced a multi-year customer care agreement for Comcast High-Speed Internet and Comcast Digital Phone operations. Services will include technical support, order management, and traditional customer care via telephone, e-mail and Web chat in English and Spanish. Financial terms were not disclosed. Convergys currently operates 45 contact centers and handles more than 1.7 million customer interactions over the phone or the Internet per day.
http://www.convergys.com

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Every article published by Converge Digest is researched, curated, fact-checked and editorially reviewed by Jim Carroll, Editor & Publisher. AI-assisted drafting may be used to accelerate production, but all content is reviewed, refined and approved prior to publication.

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