ntl, the UK’s largest cable company with over 1 million broadband customers and 2.9 million residential TV customers, will consolidate its 13 call centers, which support ntl’s UK home division, to three state-of-the-art call centers equipped for growth. Newer technology and streamlined processes will result in the elimination of up to 1,500 jobs. Ntl said it hopes to achieve much of this reduction through natural turnover. http://www.ntl.com
ntl to Consolidate 13 Call Centers to 3
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From the Graveyard
You just read about NTL. One of the companies whose work it now carries:
Telewest built UK cable television, broadband and telephone operator. What became of it?
Telewest brought UK cable television, broadband and telephone operator to Telecom. That work was distinctive enough to lead to its merger with NTL for US$6B. The standalone name now passes into the archive — but the team and technology continue inside NTL today. One of 430 names here whose work outlived the company.
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April 6From 25 years of the Converge Digest archive.