Verizon Lobbies for Faster Disconnects from Cable TV
Verizon has asked the FCC to require the cable industry to make it as easy for consumers to choose a new video provider as it already is for them to switch voice providers. Verizon argues that the currently many cable companies refuse to accept video service cancellations from a new provider, creating extra work and confusion for consumers. However, long-established procedures enable a new provider to submit a voice disconnection order on behalf of the customer.
“The process to switch video providers is more cumbersome for consumers,” Verizon wrote in a petition filed with the FCC today to request a declaratory ruling. “Cable incumbents do not accept disconnect orders from the new provider; instead, they require the customer to contact them directly to cancel service after choosing a new video provider and to return equipment.
In a separate filing with the FCC earlier this week, Verizon said that the cable industry delays its customers’ switches to competing voice providers by regularly failing to meet the commission’s timing requirements for local number portability. http://www.verizon.com
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Every article published by Converge Digest is researched, curated, fact-checked and editorially reviewed by Jim Carroll, Editor & Publisher. AI-assisted drafting may be used to accelerate production, but all content is reviewed, refined and approved prior to publication.
You just read about Verizon. One of the companies whose work it now carries:
XO Communications built Competitive local, metro fiber and enterprise network operator. What became of it?
XO Communications brought Competitive local, metro fiber and enterprise network operator to Telecom. That work was distinctive enough to lead to its acquisition by Verizon for US$1.8B. The standalone name now passes into the archive — but the team and technology continue inside Verizon today. One of 430 names here whose work outlived the company.
You just read about Cable. Here is what it replaced:
Open-wire lines served 1880–1980. What ultimately replaced it?
Open-wire lines bare copper conductors bolted to glass insulators on wooden crossarms; wires were periodically transposed (crossed over) to cancel crosstalk and interference. Weather-exposed and very low capacity. Its job passed to Cable — but the problem it solved, and the ideas it proved, live on in what replaced it. The standard rests here in the archive. One of 198 technologies here that opened a door and then held it for the next.