Going forward, service assurance is vital for personal and business communications, says Chet Patel, BT’s Chief Commercial Officer and President, BT Americas. Continuous investment is needed, especially in AI, automation, and analytics, to ensure the best customer experience. Here is a 1-minute perspective from San Francisco.
Every article published by Converge Digest is researched, curated, fact-checked and editorially reviewed by Jim Carroll, Editor & Publisher. AI-assisted drafting may be used to accelerate production, but all content is reviewed, refined and approved prior to publication.
You just read about All. A technology from the archive that helped get us here:
Google/Alphabet Project Loon served 2011–2021. What ultimately replaced it?
Google/Alphabet Project Loon solar-powered balloons drifting in the stratosphere (~20 km), steering by rising and falling into different wind layers, relaying LTE from ground stations to phones far below. Its job passed to Unit economics — but the problem it solved, and the ideas it proved, live on in what replaced it. The standard rests here in the archive. One of 198 technologies here that opened a door and then held it for the next.