Australia’s NBN Co opened its Gold Coast National Contact Centre. The facility will handle queries from all over Australia as the company ramps up the construction of its fibre optic broadband network. The contact centre expects is forecast to eventually house more than 100 workers. NBN Co is already handling over 8,000 inbound and outbound calls, emails, letters and web enquiries about the NBN each month.
Australia’s NBN Co Opens National Contact Centre
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From the Technology Graveyard
You just read about All. A technology from the archive that helped get us here:
Google/Alphabet Project Loon served 2011–2021. What ultimately replaced it?
Google/Alphabet Project Loon solar-powered balloons drifting in the stratosphere (~20 km), steering by rising and falling into different wind layers, relaying LTE from ground stations to phones far below. Its job passed to Unit economics — but the problem it solved, and the ideas it proved, live on in what replaced it. The standard rests here in the archive. One of 198 technologies here that opened a door and then held it for the next.
On this day
September 21From 25 years of the Converge Digest archive.