Clouds and Carriers

Stay informed about the latest updates on hyperscale cloud operators, ISPs, network services and telecom operators

AWS Launches Contact Center Service

Amazon Web Services, Inc. (AWS) introduced Amazon Connect, a self-service, cloud-based contact center service with no up-front costs, long-term commitment or infrastructure. The service is based on the same contact...

Salesforce Signs Onto IBM Watson

IBM and Salesforce announced a global strategic partnership for leveraging artificial intelligence in business decisions. Under the deal, IBM Watson, the leading AI platform for business, and Salesforce Ein stein,...

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