Metaswitch Networks has extended its technology service and support to include a range of legacy Class 5 switches. The service targets the DMS-10 and DMS-100 families of switches (originally manufactured by Nortel Networks and acquired by Genband) and the 5ESS Class 5 switches (made by Western Electric, which became part of Alcatel-Lucent).
Metaswitch said its service for these switches will include 24-hour-a-day, 365-days-a-year “Level 3” support to assist service provider network operation center (NOC) employees managing day-to-day operations. The company continues to encourage network migration for all service providers.
