A journal for networking and telecoms
Telefónica agreed to sell its Atento call center business to Bain Capital for EUR 1 billion.
Atento operates 165 contact centers in 17 countries and employs 156,000 employees. The business has 2011 revenue of EUR 1.802 billion from approximately 560 corporate clients.
Under the deal, Telefonica will remain Atento’s service provider for nine years.
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From the Technology Graveyard
You just read about All. A technology from the archive that helped get us here:
Google/Alphabet Project Loon served 2011–2021. What ultimately replaced it?
Google/Alphabet Project Loon solar-powered balloons drifting in the stratosphere (~20 km), steering by rising and falling into different wind layers, relaying LTE from ground stations to phones far below. Its job passed to Unit economics — but the problem it solved, and the ideas it proved, live on in what replaced it. The standard rests here in the archive. One of 198 technologies here that opened a door and then held it for the next.
From 25 years of the Converge Digest archive.
