Samsung Life Insurance has deployed an all IP-based contact center with 960 agents. The contact center is powered by the ...

3Com introduced the first member of a family of enterprise IP desktop phones that supports the 3Com call control protocols ...

Caspian Networks' "Aperio" flow-state router passed network testing by the Defense Information Systems Agency (DISA) Joint Interoperability Test Command (JITC). ...

The Optical Internetworking Forum (OIF) approved two implementation agreements (IAs) that address control plane protocols needed for end-to-end optical connections. ...

ENTEL Bolivia has completed a wide-scale upgrade of its network using Zhone's "Raptor" DSLAMs. The Zhone DSLAMs offer integrated IP ...

FaceToFaceMeeting began offering a multipoint videoconfereing service aimed at consumers with broadband connections. The service enables up to 10 participants ...

Ringgold Telephone Company, a local exchange service provider in Georgia, has deployed Minerva Networks' iTVManager video services management software and ...

SBC Communications and EchoStar Communications launched SBC/ DISH Network satellite TV service across SBC's 13-state service area. SBC's residential service ...

Broadvox Direct, a start-up service provider, launched a $29.95 unlimited calling VoIP for residential and small business broadband users. The ...

MCI has expanded its VoIP service to immediately include access via the company's fastest growing VPN service, Private IP. In ...

China's Ministry of Information Industry's (MII) request to Chinese telecommunications operators to bid on 3.5GHz spectrum license grants in 27 ...

BellSouth confirmed that it is in discussions with respect to a potential sale of its Latin American operations. No further ...

AT&T announced that it has successfully completed its offer to repurchase for cash any and all of its outstanding 6.500% ...